Important: 2018 Health Plan Member ID Cards

As of April 1, 2018, all health plans for LG Health employees* will be provided by Eliance Health Solutions, a division of LG Health. Other than presenting your new member ID card, the transition to Eliance will be seamless for you.

In late March, new member ID cards for our 2018 health plans were mailed to the homes of all LG Health employees. Please begin using these new cards, which have the Eliance Health Solutions logo on them, as of April 1, 2018. You will need to present your new card anywhere you use your health insurance—including doctors’ offices, hospitals, outpatient facilities, and pharmacies. These providers will need to have a copy of your new card on file in order to submit claims on your behalf.

Our transition to Eliance has no effect on your plan selection or benefits for 2018.

  • CoreSource will continue to handle claims processing and member services.
  • All 2018 premiums, deductibles, co-pays and other costs will remain in effect.
  • There are no changes to the provider network. Our Tier 1 provider network (formerly called the Top Tier Provider network) will continue to include providers from Penn Medicine and Children’s Hospital of Philadelphia.
  • There will be no changes to your Health Savings Account (HSA) or Flexible Spending Account (FSA) cards.

*Not applicable to Affilia Home Health employees.

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