As an employee of Lancaster General Health, you enjoy multiple benefits, in addition to your basic insurances and government mandated benefits. See below for summaries of some of these additional benefits:

Tuition Assistance Program – Eligibility: 0.5 FTE and 6 months of service*

Lancaster General Health/Penn Medicine offers tuition programs to enhance the advancement of its employees and their professional careers. Tuition assistance is available for regular employees hired to work 20 hours or more a week (0.5 FTE). In order to qualify for tuition assistance, you must complete the following:

  • Six months of service, working 20 hours or more per week.
  • Earn a grade of C or better for undergraduate courses.
  • Earn a grade of B or better for graduate level courses.
  • Continue to work 20 hours or more per week during the course and for a full year after the completion of the course.

Eligible employees can have up to 100% of tuition expenses paid (excluding taxes, books, fees, etc. and less any grants or scholarships) if they attend the Pennsylvania College of Health Sciences (PA College) for undergraduate and graduate-level programs.**

LG Health will reimburse up to $4,500 per calendar year for undergraduate courses and up to $4,800 per calendar year for graduate level courses taken at other accredited colleges or universities. Note: Degree programs that are offered at PA College will not be eligible for reimbursement from any other accredited college or university.

Employees are required to complete a Tuition Assistance pre-approval and application eform prior to the start of any course(s) for which they may be requesting reimbursement. Upon completion of those courses, a final grade report and billing statement must be submitted using the eform to be considered for tuition assistance.

*NovaStream employees are not eligible for Tuition Assistance.
**EMT Certificates are not covered by Tuition Assistance.

Quick Link:
Tuition Assistance Pre-Approval and Application eForm (Only accessible from a work computer)
Tuition Assistance Policy Changes FAQ
Tuition Assistance Policy
PA College Degree Programs List

 

Employee Assistance Program – Eligibility: Immediate for all Regular Employees

The Employee Assistance Program (EAP) offers confidential counseling, educational tools and referral services to help you manage life’s problems – and to help you and your family members lead happier and more productive lives at home and at work. The EAP is provided through QUEST Behavioral Health, an employee assistance firm. QUEST provides support for nearly any work/life challenge.

You and your family can contact the EAP personally and privately. To schedule an appointment or to talk to a psychologist over the phone, call 1-800-364-6352 toll-free, 24 hours a day.

Legal and Financial Services

Quest also has a free employee resource program that offers information, advice and support on a wide range of everyday legal and financial issues. Click here to view some of the legal/financial services provided. You or your family member can contact the Quest Employee Assistance program’s Legal and Financial guidance line by calling 1-888-254-8104 use the following employer code: QEAP – LGH.

To access the Quest Legal & Financial Resources Website, navigate to www.worklife-benefits.com and enter the following User Name: qeap and Password: lfs (legal financial services.)
Legal forms are located under the Legal heading at the very bottom of the page.

Eldercare Information and Support Program

Quest wants to help you and your family member obtain assistance and information regarding the care and support of older family members. Whether you need emotional support, counseling or guidance regarding eldercare services, the program offers services such as: selecting personal care facilities, nursing home options and senior centers and adult day care.

Quick Links:
QUEST Behavioral Health
July 2017 Frontline Employee

 

LG Health’s Convenience Pharmacy – Eligibility: Immediate for all Regular Employees

The Lancaster General Health Convenience Pharmacy is located on the first floor of the hospital, adjacent to the Employee Service Center. The Pharmacy offers easy access to over-the-counter items and prescription fills/refills, including over-the-phone and on-line prescription refill services, home and desk-side delivery services, (717-544-5929 and www.LGHealth.org/refill.

When using the Convenience Pharmacy, employees also have access to the following benefits:

  • Reduced costs: Employees pay the cost of the prescription or the insurance co-pay*, whichever is less. Reduced co-pays are available when employees utilize the Convenience Pharmacy. See the Summary of Benefits and Coverage charts for further information.
  • Employees can receive eligible maintenance medications (up to a 90-day supply) for less than three co-payments.
  • You receive a 15% discount on all over-the-counter products, and additional 10% discount on monthly sale items.
  • Ask for the selection of “Employee Only” discounted products available behind the counter. Click here to access a list of Employee Only products.
  • Have the Convenience Pharmacy deliver your prescriptions to your work location, without a delivery fee. (Note: Narcotics, refrigerated drugs or over-the-counter products are not eligible for delivery.) You must pay for your delivered prescriptions with a Benny Card, Health Equity Card or Credit Card online using the prescription refill service, www.LGHealth.org/refill, or over-the-phone, 717-544-5929. Call the Convenience Pharmacy at 717-544-5929 to Inquire about desk-side delivery services and locations.
  • The Convenience Pharmacy can order most non-stocked items for you to pick-up on the next available business day.

*LG Consumer participants must first meet the deductible before co-pays go into effect.

Pharmacy Locations

Convenience Pharmacy: Lancaster General Hospital, First Floor
Hours: Monday – Friday 7:00 am – 6:00 pm, Saturday 9:00 am – 3:00 pm, Closed Sundays & Holidays
717-544-5929

LifeCare Pharmacy: Suburban Outpatient Pavilion, Third Floor
Hours: Monday – Friday 8:30 am – 5:00 pm, Closed Saturdays, Sundays & Holidays
717-544-3154

 

Employee Assistance Fund – Eligibility: 12 months of service with at least 1,250 hours worked

The Lancaster General Health Employee Assistance Fund (EAF) is designed to provide financial support for employees facing a wide range of temporary circumstances that place hardships on individuals and their families.

Eligible events for application include the following:

  • Unexpected severe illness or injury or catastrophic or unusual expenses caused by severe illness or injury
  • Destructions of an employee’s primary residence
  • Death of an immediate family member (defined as spouse or child)

Up to $2,000 may be awarded per application; with a maximum of $4,000 being awarded during employment tenure with Lancaster General Health. All identifying information will be removed from your Employee Assistance Fund application before it is presented to the Employee Assistance Fund Committee for approval/disapproval.

Click the links under Quick Links below for additional program information.

Quick Links:
Employee Assistance Fund FAQ’s
Employee Assistance Fund Application

 

Home in the City – Eligibility: 0.8 FTE and 90 days of service

Lancaster General Health offers the “Home in the City” opportunity, a neighborhood housing program. Home in the City consists of three programs: Mortgage Insurance, Settlement Assistance and Curb Appeal. The programs apply to residential properties in an established area as indicated on the map listed in the Home in the City StarNet page. If you are a fulltime employee of Lancaster General Health, buying a home for your primary residence within the established area, or currently own and reside in a home in the established area, you may be eligible to participate in all, or some of the following Home in the City programs:

Mortgage Insurance

Lancaster General Health provides private mortgage insurance coverage to save you money.

Settlement Assistance

Lancaster General Health offers a deferred payment option of up to $10,000 for the down payment and closing costs associated with your residential property. No interest payments are due for the Lancaster General Health loan and the loan will be forgiven at 20% per annum over five years.

Curb Appeal

Lancaster General Health provides a deferral payment option of up to $2,500 toward exterior improvements to your real estate. Lancaster General Health’s matching funds loan will be forgiven at 20% per annum over five years.

Any questions may be directed to the Program Administrator at (717) 544-5231.

Quick Links:
Home in the City StarNet Page

 

Discounted Childcare – Eligibility: Immediate for all Regular Employees

A Bright Horizons early learning center is located less than one mile from LG Hospital, called College Hill Children’s Center. The center offers child care for infants, toddlers, and preschool age children utilizing a curriculum that supports academic learning to enhance school readiness. College Hill educators are all degreed in Early Childhood Education. The center is accredited by NAEYC and recognized by PA Keystone STARS with a STAR 4 rating. Breakfast, lunch, and afternoon snack are provided for the children as a part of the tuition. Infant baby food and formula are also included in the center’s tuition.

Summer camp programs are also available for children who graduated kindergarten through 12 years old.

LG Health employees are offered special discounted rates and priority placement for their children to attend College Hill.

Contact Luisa, Center Director, at 717-437-8085 with any questions or to schedule a personal tour.
Click here for more center information.

 

Activities & Discounts – Eligibility: Immediate for all Regular Employees

Employee activities include service award recognition, employee picnics and group travel opportunities. Employees receive savings and discounts on cellular phone service, internet shopping, bank and financial services, auto insurance, child care, dry cleaning, computers and software, pet services etc. Employees also enjoy discounted tickets for local amusement parks, movie tickets, RRTA bus passes, entertainment, sporting events and more.

More details on activities, discounts and savings are available on StarNet: Click on the MyBenefits button on the home page and access the ‘Activities and Tickets’ and ‘Employee Discounts’ links.

Quick Links:
Employee Service Center

 

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